Today I went to Fred Meyer's to buy a particular item. There were two slightly different versions of the same item (different brand, so different appearance/details) for the same price of $25. But one was on sale for $10. There was, of course, a problem. There was only one box of the $10 version left and it was mutilated and missing a part. And had some random VHS in. No idea why. So I went to a cashier (This is the black hole part):
Me: This is missing a part.
Cashier:
Me: So it shouldn't be on the shelf.
Cashier: Oh.
Me: Are there any others?
Cashier: Probably not.
Me: Will any more be ordered?
Cashier: I don't know.
Well I went and found a manager and learned that, not only were there other boxes, but there were 7 other boxes. It was just that nobody could find them. So there were 7 boxes of a $10 item at the store that nobody could find which left me having to buy an equivalent $25 item. This didn't make me happy. I asked if I could have the $25 item for $10 since it was the same price, just not on sale. The manager said no and walked away. A few minutes later he returned and I got the $25 box for $15. Which wasn't quite what I wanted and came after I waited 10 minutes while he looked for the box I actually wanted. But I bought it anyway. I feel suckered.
1 comment:
Wow... I think that is all I can say to that level of stupidity and lack of customer service.
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